WhatsApp Business API cost calculator
Plan your WhatsApp budget, then put those conversations to work. Estimate Meta's messaging charges for your audience and explore Adya for campaigns, AI replies and human handoff.
Rates: Meta's list-rate card effective 2026-10-01, read on 2026-10-10. Meta revises cards quarterly; the date is the thing to check.
Your month
Estimated Meta messaging charges
Meta charges your connected WhatsApp account separately. Adya does not add a per-template fee; its subscription and conversation usage are separate from this estimate.
List rates only. Free entry-point windows, volume discounts and international authentication rates are not included. Confirm availability for your message type and market.
Plan your WhatsApp setupHow Meta bills, in one paragraph
Since July 1, 2025 Meta charges the WhatsApp Business Platform per delivered message, not per 24-hour conversation. Every message a business sends falls into a category — marketing, utility, authentication, or service — and each category has its own rate per market, set by the recipient's country. Messages a customer sends you are never charged, and nothing is charged until a message is delivered.
Since October 1, 2026 service messages — the free-form replies a person or an AI sends inside the 24-hour customer service window — are charged again, after a free tier of 1,000 delivered service messages per business phone number per calendar month. Utility templates sent inside an open window are charged at the utility rate from the same date. The calculator applies both rules.
The India rate card
Per delivered message, in INR, before tax and before anything your provider adds. Invoiced by Facebook India Online Services with 18% GST since January 1, 2026 for accounts whose Sold-To country is India.
| Category | Rate | Notes |
|---|---|---|
| Marketing | ₹0.8631 | Offers, launches, re-engagement, abandoned-cart nudges |
| Utility | ₹0.1150 | Order confirmations, shipping updates, appointment reminders |
| Authentication | ₹0.1150 | One-time passcodes |
| Service (free-form replies) | ₹0.1150 | Replies inside the 24-hour window, by a person or an AI — the first 1,000 per number per month are free |
| Authentication-international | ₹2.4971 | OTPs sent to this market from a business registered elsewhere |
Volume discounts exist for utility and authentication only, and start at 25 million utility messages a month (750,000 for authentication). Almost every business pays the list rate.
What stays free
The first 1,000 delivered service messages per number per month, which do not roll over. Everything except Meta Business Agent messages inside a free entry point window, which opens when a customer reaches you through a Click-to-WhatsApp ad and can last up to seven days. And every message a customer sends to you.
Bring campaigns and customer replies together with Adya
A message is often the beginning of the conversation. Adya can answer the follow-up, look up information from your connected sources and bring your team into the same inbox. Meta charges your connected WhatsApp account for messaging. Adya's plans cover customer conversations, with no additional per-template charge. Business-initiated conversations also count toward your allowance. Choose the plan for your team on the Adya pricing page.
Market guides
The India guide walks through Meta's INR card, the October 2026 change, the INR billing deadline and five worked monthly bills: WhatsApp Business API pricing in India. The UAE guide does the same in dirhams: WhatsApp Business API pricing in the UAE.
Sources
- Meta for Developers — Pricing on the WhatsApp Business Platform, and the INR, AED, GBP and USD list-rate workbooks linked from it (effective October 1, 2026; read October 10, 2026).
- Meta for Developers — Messaging limits (updated May 21, 2026).
- Meta Business Help Centre — Billing localisation in India (INR invoicing, 18% GST).
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