Adya for hotels and restaurants
Take every reservation call, even in the middle of service
The phone rings hardest when the floor is fullest. Adya answers reservation calls, checks availability, books the table or room, confirms on WhatsApp, and answers guest questions about timings, menus and directions — in the guest's language.
Missed calls are missed covers
A restaurant takes most of its booking calls in the hour before service, exactly when the host is seating guests. A hotel front desk juggling check-ins lets the phone ring. Either way, the caller books somewhere else.
Most of those calls are a booking or one of a dozen questions — parking, timings, veg options, check-in time, directions. An agent that handles them frees your team for the guests already through the door.
What Adya handles for hotels and restaurants
One agent across phone calls, WhatsApp, website chat and email, with your team one click away.
Reservations
Adya checks availability in your booking calendar, takes party size and time, books it and confirms on WhatsApp.
Guest questions
Menus, dietary options, timings, parking, check-in and check-out, directions and policies — answered from your own information.
Confirmations and reminders
A confirmation at booking and a reminder before arrival, with an easy reply to change or cancel.
Special requests to staff
Large groups, events, complaints and anything unusual go to your manager with the conversation attached.
What a conversation sounds like
An illustrative exchange in Bengali and English. Adya says it is an AI, follows the caller's language, and writes the outcome back.
- GuestAaj raat aat jon er jonno table hobe? Saare aatta naagad.
- AdyaHello! I'm the restaurant's AI assistant. 8:30 pm-e aat joner table khali ache. Kono veg ba Jain preference ache?
- GuestDuto Jain.
- AdyaNote korlam. 8:30 pm-e aat joner table book holo — WhatsApp-e confirmation pathachhi.
Rules that apply to hotels and restaurants
Not legal advice — the rules we design around, with the source for each.
Confirmations are utility messages[3]
A confirmation or reminder for a booking the guest made is a utility template in Meta's categories, at ₹0.115 in India. Festival offers and promotions are marketing and need opt-in.
Guest data under the DPDP Act[4]
Names, phone numbers and stay details are personal data. Collect what the booking needs and keep it on a defined retention period.
Allergies go to a person
Adya records dietary preferences with the booking. Serious allergy questions are passed to your staff rather than answered by the AI.
What it costs, worked out
Scenario: 400 reservation calls a month at about 2 minutes each, with a WhatsApp confirmation for each booking. Prices exclude GST.
Adya, billed by Amomic-AI
- Starter plan₹2,999
- Indian phone number₹399
- 800 call minutes × ₹6₹4,800
Telephony is in the per-minute rate. Chat, WhatsApp and email conversations come from the plan's allowance.
WhatsApp, billed by Meta at its own rates
- 400 utility messages × ₹0.115₹46
Adya adds no per-message fee. Meta invoices your WhatsApp Business account directly.
₹16,932 loaded monthly cost of one receptionist (indeed india average), against ₹8,198 for Adya.
See all plansQuestions from hotels and restaurants
Yes. Adya answers the call, checks availability, takes party size and time, books the table and confirms on WhatsApp — including during the dinner rush.
Yes. Check-in times, parking, amenities, directions and policies are answered from your own information. Complaints and special requests go to your staff.
English and 10 Indian languages — Hindi, Bengali, Marathi, Tamil, Telugu, Gujarati, Kannada, Malayalam, Punjabi and Odia — detected automatically.
Adya notes dietary preferences with the booking. Serious allergy questions are passed to your staff instead of being answered by the AI.
For 400 two-minute reservation calls a month, Adya Starter with one Indian number comes to ₹8,198 plus GST, with Meta billing about ₹46 for the WhatsApp confirmations.
Sources
Reviewed . Adya prices from our pricing page.
- 1.Indeed India — Receptionist salaries (average ₹14,565 a month, updated May 2026)
- 2.Meta for Developers — Pricing on the WhatsApp Business Platform (India rate card effective 1 October 2026)
- 3.Meta for Developers — Template category guidelines (utility vs marketing)
- 4.The Digital Personal Data Protection Act, 2023 (via PRS Legislative Research)
Other industries
Hear Adya answer your own customers
Free plan, no card. Start on website chat today and add WhatsApp and calls when you are ready.